Get in touch

Send us a message, or mail us at hello@resonate.digital

Get in touch

Send us a message, or mail us at hello@resonate.digital

Emil Frey Group — Digital products for Europe’s largest automotive trade business

We helped Emil Frey to revolutionize the vehicle purchase, owning, and selling experience

In the fast-paced world of the automotive industry, staying ahead of the competition requires more than just vehicles with more screens and bigger batteries. For Emil Frey, Europe’s largest automotive trade business, the challenge lay in streamlining their operations and harnessing the power of data to create unparalleled experiences for their customers.

They recognized the need for change and embarked on a transformative journey to redefine how people buy, own, and sell vehicles. As a part of that journey, they hired Resonate to help them create a user experience for their flagship solution: Inside.

Through close collaboration between Emil Frey, its stakeholders, product teams, and Resonate, Inside became an industry-leading solution for the automotive trade industry.

What we did
Discovery
We closely cooperate with different business units to gain a deep understanding of the business process, current pain points, and respective goals
Digital product design
We have designed the user experience to maximize value for both car owners and Emil Frey. It is highly efficient and consistent across all different journeys
Development support
To support a team of 100+ developers, we have created a dedicated UI kit containing a comprehensive set of reusable components
Multifaceted user interface
The user interface is designed to be dynamic and adaptive, seamlessly adjusting available actions and valuable insights based on the user's role and specific needs at the very moment
Emil Frey Group — Digital products for one of Europe’s largest automotive trade business
Emil Frey Group — Digital products for one of Europe’s largest automotive trade business
Every touchpoint
Enhancing and connecting various business processes across different touchpoints in the user journey
Emil Frey Group — Digital products for one of Europe’s largest automotive trade business
Emil Frey Group — Digital products for one of Europe’s largest automotive trade business
Quick flow mockups
Quick visualization and low-fidelity prototypes have helped Emil Frey's key business stakeholders to align and make decisions faster
Emil Frey Group — Digital products for one of Europe’s largest automotive trade business
UI library
Standardization and specification of all UI elements ensured efficient development and consistency across the entire suite of products.
Emil Frey Group — Digital products for one of Europe’s largest automotive trade business
Emil Frey Group — Digital products for one of Europe’s largest automotive trade business
Emil Frey Group — Digital products for one of Europe’s largest automotive trade business
Customer portal
A dedicated web and mobile app for car owners ensures a worry-free ownership experience, offering timely information and a complete overview of their vehicle's status
Emil Frey Group — Digital products for one of Europe’s largest automotive trade business
QUOTE
“With its diverse experience, Resonate brings order and simplicity to even the most complex projects. Solution approaches are quickly found, cleanly visualized, and thus decisive to the system's success. Initiative and own creative inputs make Resonate a key player for Emil Frey Group in the matter of UX.”

Christoph Hug, Marketing Business Owner

Emil Frey Group
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