Get in touch

Send us a message, or mail us at hello@resonate.digital

Get in touch
Get in touch

Send us a message, or mail us at hello@resonate.digital

Place the user at the center of everything you do

User research

Validate ideas against user needs

Design

Create better user experiences

Product management

Maximize user and business value

User research
Design
Product management

The best way to understand the motivations and needs of your customers is by talking with them

Over the years, we’ve developed a set of pragmatic research methodologies that, coupled with strong interviewing skills, consistently yield high value to businesses

Talking with customers

Only talking to the actual customers and discovering their needs can lead to innovation

Actionable
We always translate insights into concrete recommendations, designs and strategy
Unbiased
As a third party, we get more honest participant inputs, and it’s easier for teams to align around impartial insights

Buyer insights

Interviews with target groups of potential, current, inactive and churned buyers to understand their buying motivation

Why
Define your value proposition and market positioning to differentiate from competitors
How
Understand buyers’ motivations, decision criteria and the entire buyer’s journey
Insights
Immediately applicable insights for product, sales and marketing with a focus on increasing sales

Product opportunity insights

Interviews with users performing jobs to understand why and how they use the product and identify underserved needs and opportunities to grow.

Why
Identify missing features and workflows, and discover opportunities for product improvements and innovation
How
Validate the current solution against users’ expectations and goals, and discover critical underserved user needs
Insights
Immediately applicable insights for creating new product features and improving existing ones

Usability testing

Testing live products and clickable prototypes with target users to discover and address user experience issues

Why
Save implementation time and money, resolve team differences in opinion, and prioritize better
How
Get your product in the hands of the actual target users to make sure it’s both easy to use and useful
Insights
Prioritized design recommendations for addressing user experience problems
Work
See all user research work
YSS — AI-powered virtual try-on for dental procedures
YSS — AI-powered virtual try-on for dental procedures

We helped YSS reimagine their AI-powered product and achieve product-market fit

Semrush — Digital marketing analytics
Semrush — Digital marketing analytics

In a yearlong partnership, we are helping Semrush discover new features, validate hypotheses and uncover user insights

AwareGO — All-in-one human risk management
AwareGO — All-in-one human risk management

We designed the first human cyber-risk measurement solution that productizes behavioral science and cybersecurity

Blog
See all user research articles
Understanding your buyer persona
Understanding your buyer persona
User research Buyer personas
Navigating the path to product-market fit
Navigating the path to product-market fit
Product management User research Jobs to be done Product-market fit